💚 NYC's Most Compassionate Hoarding Help Service

Hoarding Help
NYC.
You Don't Have
To Do This Alone.

Hoarding disorder is real, it's complex, and it deserves real help — not judgment. Our compassionate, trained team has helped hundreds of NYC families reclaim their homes and their lives. We're here when you're ready.

💚 Judgment-Free Always

🔒 100% Confidential

✓ Licensed & Insured

🤝 Family Support Available

1,200+

Families Helped

24hr

Response

Boroughs Served

100%

Confidential

Free Confidential Estimate — No Obligation

Get Compassionate
Hoarding Help in NYC Today

We respond within 1 hour · Completely confidential · No judgment

Ready to talk? We're here: (646) 837-5222

Hoarding Help NYC

Judgment-Free Cleanup

Hoarder Cleanouts

Compassionate Team

100% Confidential

All 5 Boroughs

Estate Cleanouts

Senior Cleanouts

Clutter Removal

Level 1–5 Hoarding

Family Support Available

Social Worker Coordination

Same-Week Service

Free Estimates

Licensed & Insured

Hoarding Help NYC

Judgment-Free Cleanup

Hoarder Cleanouts

Compassionate Team

100% Confidential

All 5 Boroughs

Estate Cleanouts

Senior Cleanouts

Clutter Removal

Level 1–5 Hoarding

Family Support Available

Social Worker Coordination

Same-Week Service

Free Estimates

Licensed & Insured

Understanding Hoarding Disorder

What Is Hoarding Disorder?

Hoarding disorder is a recognized psychiatric condition characterized by persistent difficulty discarding possessions, regardless of their value. The distress caused by the thought of letting go leads to accumulation that can severely impact a person's safety, health, and quality of life.

It is not laziness, stubbornness, or a lack of care. It is a real neurological condition — often linked to anxiety, trauma, grief, or other mental health challenges — that deserves real, compassionate support.

of the US population has hoarding disorder

19M+

Americans affected by hoarding disorder

75%

of people with hoarding also have anxiety or depression

more common in adults over 60 than younger adults

"The hardest part is asking for help. Once you do, the path forward becomes clearer than you ever imagined." — A Hoarding NYC client, Brooklyn

Why Hoarding NYC

Hoarding Help Done With Genuine Care

We're not a general junk removal company. Hoarding cleanup is our specialty — and everything about how we work reflects that.

💚

Truly Compassionate

Our crews are specifically trained in trauma-informed, compassionate communication. We never rush, never make comments, and never make anyone feel ashamed of their situation. Every item holds meaning — we respect that.

🔒

Completely Confidential

Your privacy is non-negotiable. We operate with complete discretion — no branded trucks if requested, no social media posts, no sharing of information. What happens in your home stays in your home.

🏅

Hoarding Specialists

Unlike general junk removal companies that treat hoarding as just another job, it is our entire focus. We have the experience, equipment, and emotional intelligence to handle every level of hoarding safely and effectively.

👨‍👩‍👧

Family & Professional Support

We work seamlessly alongside family members, social workers, therapists, case managers, and building management. We understand that hoarding cleanup often happens within a broader support network — and we fit into that network.

♻️

Responsible Disposal

We sort thoughtfully — donating what can be donated to NYC organizations, recycling what can be recycled, and properly disposing of the rest. We work hard to honor the value of items wherever possible.

⏱️

At Your Pace

There is no rush. We work at whatever speed feels manageable for you or your loved one. A good hoarding cleanup is not a race — it's a process, and we're committed to doing it right, not just fast.

The Process

5 Compassionate Steps to a Fresh Start

We've designed our process to be as stress-free as possible — for you, your loved one, and your whole family.

📞

Confidential Call

Call (646) 837-5222 or fill out our form. Everything is completely confidential from the very first conversation.

🤝

Compassionate Assessment

We visit the property, listen carefully, and provide a clear upfront estimate. No pressure, no judgment — ever. We're here to understand before we act.

🗂️

Careful Sorting

We work room by room, sorting items into keep, donate, recycle, and remove — always in consultation with the individual. Nothing is discarded without consent.

🚛

Safe Removal

Our trained crew carefully hauls everything that needs to go — safely navigating NYC buildings, stairs, and tight spaces. We handle the hard part.

🏠

A Fresh Start

We do a full sweep and cleanup. Your loved one gets a safe, livable space — and a real path forward. This is where new beginnings start.

Hoarding Severity Scale

We Handle All 5 Hoarding Levels

The Institute for Challenging Disorganization's Clutter-Hoarding Scale identifies 5 levels of severity. Our team is trained and equipped to handle every level — from mild clutter to extreme conditions.

1 Mild

Light clutter, no odors, all doorways accessible. Home is livable but disorganized. Most people can self-manage with guidance.

2 Moderate

Some exits blocked, mild odor, evidence of pests. Certain rooms can no longer be used for their intended purpose.

3 Significant

Visible clutter outside the home, strong odors, possible structural damage, multiple animals. Professional help required.

4 Severe

Sewage backup, hazardous materials, rotting food, fire hazards. Urgent professional intervention needed.

5 Extreme

Home is uninhabitable. No running water or electricity, extreme biohazard conditions. Emergency response required.

Not sure which level you're dealing with? (646) 837-5222 — we'll help you understand your situation for free.

A+BBB Rated

About Hoarding NYC

NYC's Hoarding Cleanup Specialists

At Hoarding NYC, we believe that everyone deserves to live safely in their own home — and that getting there should never feel humiliating. We've helped over 1,200 New York City families, seniors, and individuals reclaim their spaces with dignity, patience, and genuine care.

We work alongside mental health professionals, social workers, APS case managers, building management, and family members — because we understand that hoarding cleanup rarely happens in isolation. It's part of a bigger story, and we're honored to play a role in it.

Hoarding cleanup specialists — this is all we do
Trauma-informed, compassionate crew training
100% confidential — discretion is guaranteed
Licensed & insured across all 5 boroughs
We coordinate with social workers, therapists & case managers
Eco-friendly: we donate and recycle whenever possible
Upfront pricing — no surprises, no hidden fees
We work at your pace — always

📞 Call Now: (646) 837-5222

Real Stories

What NYC Families Are Saying

We're humbled and honored to help NYC families through one of the most difficult situations they'll ever face.

★★★★★

"My mother had been struggling for over a decade. I was afraid to call anyone — I thought they'd judge her, or make her feel terrible about herself. Instead, the team talked to her the whole time like she was a person they genuinely cared about. She cried. I cried. I cannot tell you how grateful we are."

Sandra M. — Astoria, Queens

★★★★★

"As a social worker in the Bronx, I refer Hoarding NYC to my clients regularly. They are professional, discreet, and genuinely compassionate. They understand the sensitivity of these situations in a way that most junk removal companies simply don't. I trust them completely."

Rachel T. — Social Worker, Bronx ACS

★★★★★

"After my father passed we discovered the full extent of the situation at his Brooklyn apartment. I was overwhelmed. Hoarding NYC came in, treated every item with respect, helped us identify things we'd have missed, and left the apartment completely clean. They were incredible."

James P. — Crown Heights, Brooklyn

Common Questions

Frequently Asked Questions

Is the process really confidential?

Absolutely. We never share client information, never post photos without explicit written permission, and can arrive in unmarked vehicles on request. Your privacy is our top priority — from the first phone call to the final cleanup.

What if my loved one doesn't want help?

This is one of the most common and difficult situations families face. We can speak with you about how to approach the conversation with your loved one, and we work at whatever pace they are comfortable with. We never force the process — a successful hoarding cleanup happens with the person's participation, not against their will.

Do you work with social workers and case managers?

Yes — we work alongside social workers, Adult Protective Services case managers, therapists, and mental health professionals regularly. We understand how to communicate and coordinate within a care team, and we welcome that collaboration.

How much does hoarding cleanup cost in NYC?

Every situation is different, so we always provide a free, no-obligation estimate before any work begins. Pricing depends on the level of hoarding, the size of the space, and the volume of items. We are transparent about pricing and will never surprise you with hidden costs.

How quickly can you respond?

We respond to all inquiries within 1 hour during business hours. For urgent or emergency situations, call us directly at (646) 837-5222 and we will do everything we can to accommodate your timeline.

Will you throw everything away?

No. We sort carefully and thoughtfully. Nothing is discarded without your input and consent. We identify items for donation to NYC organizations, set aside items of sentimental or financial value, and only dispose of what you agree should go. This is your home and your belongings — we treat them that way.

Service Areas

We Serve All of NYC & Nassau County

Park Slope

Williamsburg

Bay Ridge

Flatbush

Bed-Stuy

Crown Heights

Bushwick

Greenpoint

Canarsie

Bensonhurst

Borough Park

Sheepshead Bay

DUMBO

Sunset Park

Red Hook

Flushing

Jamaica

Astoria

Howard Beach

Forest Hills

Jackson Heights

Ridgewood

Bayside

Long Island City

Elmhurst

Woodside

Riverdale

Pelham Bay

Fordham

Co-op City

Mott Haven

Tremont

Eastchester

Throggs Neck

Parkchester

Harlem

Washington Heights

Upper West Side

Upper East Side

Chelsea

Hell's Kitchen

Midtown

Inwood

Greenwich Village

St. George

New Dorp

Stapleton

Hempstead

Garden City

Long Beach

Valley Stream

Great Neck

Levittown

Mineola

Rockville Centre

Reach Out

Get Your Free Confidential Estimate

We understand how much courage it takes to reach out. Our team is here to listen, help, and guide you — with no judgment, no pressure, and complete confidentiality.

Free Confidential Estimate

We'll respond within 1 hour — completely confidential, no obligation.

Hoarding Help
NYC.
You Don't Have
To Do This Alone.

Get Compassionate
Hoarding Help in NYC Today

You Are Not Alone — And You Don't Need to Feel Ashamed.

What Is Hoarding Disorder?